GET /core/faqs/?format=api
HTTP 200 OK
Allow: GET
Content-Type: application/json
Vary: Accept
[
{
"id": 1,
"question": "Can I install this device myself?",
"answer": "Yes, you can install the device with ease. You can do this using simple tools like a screwdriver and a wire cutter. You got to know which wire is positive and which wire is negative/ground. Our customer support team will be available 24/7 with you if you encounter any difficulties during the installation process.",
"order": 0
},
{
"id": 2,
"question": "What is the range of this GPS device?",
"answer": "The data sent from the device is directly uploaded via the internet on our server, so that you can monitor your vehicles from anywhere using our Trackon GPS Mobile App.",
"order": 0
},
{
"id": 3,
"question": "How long does the inbuilt battery work if it gets disconnected from the vehicle battery?",
"answer": "Trackon Micro and Micro plus has an inbuilt battery of 100mAh/3.7V which can last up to 1 day if someone disconnects the wire of this device from the vehicle.",
"order": 0
},
{
"id": 4,
"question": "Can I track the same vehicle using two mobiles?",
"answer": "Yes, you can track your vehicles effortlessly from any number of phones at the same time.",
"order": 0
},
{
"id": 5,
"question": "Is this visible when installed?",
"answer": "The Trackon micro and micro plus GPS devices are hardly noticeable as they are very small as a pen drive. However, we recommend you to install this device under the outside panel of the vehicle so that thieves cannot have easy access to the device.",
"order": 0
},
{
"id": 6,
"question": "What is the difference between Trackon micro and micro plus devices?",
"answer": "There is a single feature which makes Trackon micro and micro plus different which is remote engine lock, rest of the features are similar.",
"order": 0
},
{
"id": 7,
"question": "Is there any alert system if someone is moving my vehicle while it is parked?",
"answer": "Anti-theft mode will alert you instantly in case of theft and towing but first you have to turn on the Anti-theft mode available in the setting of the app.",
"order": 0
},
{
"id": 8,
"question": "Can I use my own sim card in this device?",
"answer": "No, you are bound to use the SIM card that comes along with the device as the card linked with the respective device set.",
"order": 0
},
{
"id": 9,
"question": "How to recharge the sim card which comes along with the device?",
"answer": "You don’t need to recharge the sim card which comes along with the device. It comes with a recharge plan depending upon the package you choose during purchase. After the expiration of the plan you can choose the recharge package as per your need during the renew process.",
"order": 0
},
{
"id": 10,
"question": "Do I need to remove this device while my vehicle servicing?",
"answer": "Trackon GPS device comes with the IPX5 water resistance which ensures stable operation in tough conditions. Therefore, there is no need to remove this device during vehicle servicing.",
"order": 0
}
]